The most-used room in several of our buildings is the one with nothing programmed into it.

This idea recurs across our work because it keeps proving itself under real conditions, not just in the studio. Unprogrammed space is not wasted space. It's space that trusts its users.

"Unprogrammed space is not wasted space. It's space that trusts its users."

We first noticed this while documenting a completed project long after handover — the kind of observation that only shows up once a building has been lived in for a while, not on the drawings.

What follows from this isn't a rule so much as a bias we now bring into every early design conversation: a default we have to actively argue ourselves out of, rather than one we have to remember to apply.